Meeting Professionals International Sacramento/Sierra Nevada Chapter

Date: February 16, 2010
Time: 11:00 am - 1:45 pm
Add to your calendar

Location: Show map
Cosmos Caberet
1000 K Street
Sacramento, CA

Contact: Cindy Miglino
Phone: 916.624.2627
Email: cindy@mpissn.org

The Speaker Showcase is Back!

Experience 5 speakers in a lively presentation to show you their talents as well as teach you a thing or two. The presentation will be in the Cosmos theatre - the perfect venue! Bring a colleague to this rare opportunity and to meet fellow meeting professionals.

Mark Alcorn - The Top Ten Signs of a Dysfunctional Board

This will be a review of the most common behaviors and circumstances indicative of board dysfunction, such as power struggles, vote counting prior to a meeting and board micromanagement. We will discuss identifying these characteristics, how they are harmful, and how to respond to them from a legal and managerial standpoint.

Mark Alcorn is principal of Alcorn & Associates, a law and management consulting firm specializing in the association industry. Based in Sacramento, California, Mark counsels numerous associations and for-profit firms on business, tax, antitrust, management and related matters. Alcorn & Associates is now in its 13^th year of business. Mark was formerly associate executive director of the California Dental Association, a private business law practitioner, and an in-house lawyer for an international electronics manufacturing firm. He holds a law degree and a master�s degree in business administration, and is a member of the State Bar of California.

Gary Hernbroth - Customer Service or Lip Service: How easy is your organization to do business with?

We might assume that in these tough economic times, companies and organizations would be hugging their customers at every opportunity, squeezing them with loving treatment so as to get them to come back again, spend more, and not run off to the competition. So why do recent customer satisfaction surveys show that we as customers are loosing our patience and becoming fed up with poor, indifferent, unattentive, or non-existent service? Gary will expose some of the maddening practices of so-called customer service, and offer 3 powerful "must do's" in order to insure that your organization's efforts include solid efforts for the retention, not just the acquistion, of your customers.

Gary Hernbroth, chief motivating officer of Training for Winners, is a 33-year veteran of the hospitality and meetings industry. He graduated from Michigan State University's School of Hospitality Business, and he now serves as a member of its Alumni Board of Directors. With an extensive 17-year background in both operations and sales/marketing in several leading luxury hotels, he founded Training for Winners in 1995. Gary served 2 terms as president of PCMA's Northern California Chapter, in addition to serving on various committees for PCMA national and ASAE. As a nationally-recognized speaker, trainer, and author, Gary's re-booking rate is over 90%. His training has been featured in SELLING POWER magazine. His audiences include national associations, trade groups, companies of all sizes, CVB's, and ASAE, MPI, PCMA, HSMAI.

Merci Miglino - Get lost! You�re not the boss of me! I�m telling!
Leveraging birth order dynamics in the Workplace

Does your conference room table feel more like the dinner table? Who we are in our family of origin never leaves us. Before you ever hit the job market, you were working within a team called a family. This lively and fun presentation explores how birth order informs communication and team building approaches in an increasingly diverse and multigenerational workforce. Using real-life experiences and current research, Merci Miglino provides practical, concrete strategies for managing and maximizing family dynamics in improving and transforming organizational cultures.

As the eldest daughter of nine children, Merci Miglino learned early on how to motivate a divergent group toward a common goal and to persist even in the face of impossible challenges. This talent has served her well in her roles as teacher, journalist, paralegal, communications director, and campaign manager. Merci shares her expertise and wisdom as a motivational speaker and certified professional coach. She also conducts training and facilitations for numerous organizations including the International Coach Academy, Time Warner Cable, the NYS CSEA Labor Partnership, Flight Centre, and the Magellan EAP. View Merci on Fox News: http://www.mercimiglino.com/

Jim Pelley - Embrace Risk, Manage Change, and Laugh Often

Discover how laughter and humor can work to your advantage when dealing with the seemingly unfunny business of balancing risk and managing change. Learn how flexibility and responsiveness are critical qualities for thriving in a world of ever-accelerating change.

This fun, innovative seminar also explores how the successful use of humor can reduce stress, build morale, and help you lead others through difficult times of change. You will also discover the importance of maintaining a positive attitude and clarifying values when facing change - or when simply pursuing a happier, more satisfying life.

Jim Pelley was a contributing writer for the original Saturday Night Live Show and Showtime Cable Television. For the past 25 years he has taught people how to use humor to become more creative, more productive, and less stressed. Jim has kept them laughing at more than 2,412 top associations and corporations in the U.S. and abroad, including: Walt Disney Company, Intel, Southwest Airlines, Mattel Toys, and MPI, ASAE.

Brian Sharp - The New Wave of Business: How to Reposition for BIG Results In A Changing Economy

Today�s changing economy presents many challenges and opportunities. It�s also forcing many of us to change how we do business. In a time when we are forced to do more with less for less, we must develop strategies to not only meet these tough times, but take advantage of them. In the program �The New Wave of Business: How to Reposition for BIG Results�, award-winning speaker and business coach Brian Sharp will share proven, relevant strategies to help us run and grow our businesses focusing on the three key areas of Management, Marketing & Motivation. In this program you will learn more about what is changing, how it can affect you, and most importantly how you can position yourself and your business to achieve BIG results and catch new �new wave of business�. The new wave is coming, are you ready?

Brian Sharp is CEO of the Go Big Company, which specializes in small business & sales development. Brian has the privilege of traveling the country helping companies & professionals to achieve big results through keynote presentations, workshops, & coaching. Having been both bankrupt and a millionaire by 30, Brian�s business & investment background provide him a unique insight. He has started and built four companies, which combined, grossed nearly $10 Million annually. His companies span the industries of: retail, insurance, real estate, and consulting. He has been named �Man of the Year� by the Boys & Girls Club, and was the winning speaker featured on the TV pilot MonStars of Motivation. His first book, Multiple Streams of Motivation, has just been published & released.

Program Agenda:
New Member Orientation	10:30 a.m. - 11:15 a.m.
Luncheon Registration & Networking	11:00 a.m. - 12:00 p.m.
Luncheon and Showcase	12:00 p.m. - 1:45 p.m.